Privacy Policy
Effective Date: [Insert Date]
At [Your Company Name], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and physical address.
- Service Information: Details about your electrical service requests, property location, and service history.
- Payment Information: Billing details (we do not store credit/debit card information; it is handled by our secure payment processor).
- Website Usage Data: IP address, browser type, pages visited, and time spent on the site (collected via cookies and analytics tools).
2. How We Use Your Information
We use the information we collect to:
- Provide and manage electrical services
- Communicate with you about appointments and services
- Process payments and send invoices
- Improve our website and services
- Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service providers (e.g., payment processors, scheduling software)
- Legal authorities if required by law
- Business partners only when necessary to fulfill your service request
All third parties are required to protect your data and use it only for the intended purpose.
4. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request corrections to inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
Please contact us at [insert contact email or phone number] to exercise these rights.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control or disable cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.